Technical Support

Bessemer City Schools Technology Help Desk: 8am-4pm (205)432-3098

For help with devices or network access.

Example: Trouble logging in to device, device not charging, not able to access apps or Internet.

Acellus Technical Support: (877) 411-1138

For help with problems while using Acellus.

Example: Acellus videos are buffering, problems are yielding incorrect answers, unable to input or select an answer, Acellus site is down/not accessible.

Imagine Learning Technical Support: (866)457-8776

For help while using the Imagine learning program.

Example: Imagine Learning videos buffering, unable to enter answers, site is down or not accessible.

Please contact your child's school or teacher for Schoology username and password, Google Classroom email address and password and/or any log in information for specific platforms. 

Bessemer City Schools Technical Support Numbers